Terms of Service

To use LancstTrack, you must create an account by providing accurate, complete, and current information, including a valid email address and a secure password. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately at [email protected] if you suspect any unauthorized access to or use of your account.

You must be at least 18 years of age, or the age of legal majority in your jurisdiction, to create an account and use the Service. If you are using the Service on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and the terms "you" and "your" shall refer to that entity.

We reserve the right to suspend or terminate your account at any time if we reasonably believe that you have violated these Terms, provided false information during registration, or engaged in activity that may harm LancstTrack, its users, or third parties.

LancstTrack offers the following subscription plans, each with different features, usage limits, and pricing:

• Free Plan — Available at no cost. Includes basic event tracking, limited data retention, and access to core analytics features. The Free Plan is subject to usage limits as described on our pricing page, and LancstTrack reserves the right to modify or discontinue the Free Plan at any time with reasonable notice.
• Pro Plan — $49.00 USD per month. Includes advanced analytics, extended data retention, funnel analysis, priority support, and higher event volume limits. The Pro Plan is billed on a monthly recurring basis.
• Enterprise Plan — Custom pricing tailored to your organization's needs. Includes dedicated support, custom integrations, service-level agreements (SLAs), unlimited event tracking, advanced security features, and a dedicated account manager. Contact us at [email protected] for a quote.

Pricing is subject to change. We will provide at least thirty (30) days' written notice before any price increases take effect for existing subscribers. Continued use of the Service after a price change constitutes acceptance of the new pricing.

All payments for paid subscription plans are processed securely through Stripe, our third-party payment processor. By subscribing to a paid plan, you agree to provide valid and current payment information and authorize LancstTrack and Stripe to charge your designated payment method for all applicable fees. You acknowledge and agree that LancstTrack does not store your full credit card number or payment credentials; all payment data is handled by Stripe in accordance with their terms of service and privacy policy.

All fees are stated in United States Dollars (USD) and are exclusive of any applicable taxes, duties, or levies imposed by taxing authorities. You are responsible for paying all such taxes associated with your subscription, except for taxes based on LancstTrack's net income.

If a payment fails or is declined, we will attempt to process the charge again. If payment remains unsuccessful after reasonable attempts, we reserve the right to suspend or downgrade your account until the outstanding balance is resolved. You remain liable for any uncollected amounts.

All paid subscription plans automatically renew at the end of each billing cycle unless you cancel your subscription before the renewal date. For the Pro Plan, your subscription will renew monthly. For Enterprise Plans, the renewal period will be as specified in your individual agreement.

Upon auto-renewal, your payment method on file will be charged the then-current subscription fee. We will make reasonable efforts to notify you via email prior to any upcoming renewal, but it is your responsibility to manage your subscription and cancel before the renewal date if you do not wish to continue.

You may cancel your subscription at any time through your account settings on the LancstTrack dashboard or by contacting us at [email protected]. Upon cancellation, your paid subscription will remain active until the end of the current billing period. After the billing period expires, your account will be downgraded to the Free Plan, and you will retain access to your data subject to the Free Plan's data retention limits.

LancstTrack does not provide refunds for partial billing periods. If you cancel your subscription mid-cycle, you will not receive a prorated refund for the remaining days in that billing period. For Enterprise Plan cancellations, the terms specified in your individual agreement shall apply.

LancstTrack reserves the right to terminate your account and access to the Service at any time for cause, including but not limited to violation of these Terms. In the event of termination by LancstTrack for cause, no refund will be issued.

You agree to use the Service only for lawful purposes and in compliance with all applicable local, state, national, and international laws and regulations. You shall not, and shall not permit any third party to:

• Use the Service to track, collect, or process personal data of end users without obtaining all necessary consents and providing adequate privacy notices as required by applicable data protection laws, including but not limited to the GDPR, CCPA, and similar regulations.
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, or underlying structure of the Service or any part thereof.
• Use the Service to transmit, distribute, or store material that infringes upon the intellectual property rights of any third party, or that is unlawful, defamatory, obscene, or otherwise objectionable.
• Attempt to gain unauthorized access to the Service, other user accounts, computer systems, or networks connected to the Service through hacking, password mining, or any other means.
• Use the Service to send spam, phishing messages, or other unsolicited communications, or to conduct any form of fraudulent activity.
• Interfere with or disrupt the integrity or performance of the Service, including by introducing viruses, malware, worms, or other harmful code.
• Resell, sublicense, lease, or otherwise commercially exploit the Service without LancstTrack's prior written consent.
• Use automated scripts, bots, or scrapers to access the Service in a manner that exceeds reasonable request volumes or that places an undue burden on our infrastructure.
• Use the Service in any manner that could damage, disable, overburden, or impair LancstTrack's servers, networks, or other infrastructure.

LancstTrack reserves the right to investigate and take appropriate action against anyone who, in our sole discretion, violates this section, including without limitation removing offending content, suspending or terminating the violator's account, and reporting such activity to law enforcement authorities.

The Service, including but not limited to its software, code, design, text, graphics, logos, trademarks, user interface, and all other content and materials (collectively, "LancstTrack Content"), is the exclusive property of Lancst LLC. and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Subject to your compliance with these Terms, LancstTrack grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your internal business purposes in accordance with your subscription plan. This license does not include any right to modify, reproduce, distribute, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any LancstTrack Content, except as expressly permitted in writing by LancstTrack.

You retain all rights, title, and interest in and to the data you submit to or collect through the Service ("Your Data"). You grant LancstTrack a limited, non-exclusive license to use, process, and display Your Data solely for the purpose of providing, maintaining, and improving the Service. LancstTrack will not sell Your Data to third parties or use it for purposes unrelated to the Service without your consent.

Any feedback, suggestions, or ideas you provide to LancstTrack regarding the Service ("Feedback") shall become the sole property of LancstTrack. You hereby assign all rights in such Feedback to LancstTrack and acknowledge that LancstTrack is free to use, disclose, reproduce, license, or otherwise exploit such Feedback without any obligation or compensation to you.

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TRACKFLOW INC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

LancstTrack does not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components. LancstTrack does not warrant that the results obtained from the use of the Service will be accurate, reliable, or meet your requirements. You acknowledge that you use the Service at your sole risk.

LancstTrack makes no representations or warranties regarding the accuracy, completeness, or timeliness of any analytics data, reports, or insights generated through the Service. You are solely responsible for any decisions made based on information obtained through the Service.

Some jurisdictions do not allow the exclusion of certain warranties. In such jurisdictions, the above exclusions may not apply to you, and you may have additional rights under applicable law.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TRACKFLOW INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF TRACKFLOW HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL TRACKFLOW'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU HAVE PAID TO TRACKFLOW IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00 USD).

The limitations of liability set forth in this section shall apply to the fullest extent permitted by law in the applicable jurisdiction. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitations may not apply to you.

You agree to indemnify, defend, and hold harmless Lancst LLC., its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to reasonable attorneys' fees) arising from or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; (d) your violation of any third-party right, including without limitation any intellectual property, privacy, or proprietary right; or (e) any data you collect, process, or store through the Service.

These Terms and any dispute arising out of or related to these Terms or the Service shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles. You agree that any legal action or proceeding arising under or related to these Terms shall be brought exclusively in the state or federal courts located in Sheridan County, Wyoming, and you hereby consent to the personal jurisdiction and venue of such courts.

Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Service ("Dispute") through informal negotiation. You must send a written notice of your Dispute to LancstTrack at [email protected] describing the nature and basis of the Dispute and the relief sought. LancstTrack will attempt to resolve the Dispute informally within sixty (60) days of receiving your notice.

If the Dispute is not resolved within sixty (60) days of LancstTrack receiving your notice, either party may proceed to binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules then in effect. The arbitration shall be conducted by a single arbitrator in Sheridan County, Wyoming, or at another mutually agreed-upon location. The arbitrator's decision shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

You agree that any arbitration shall be conducted on an individual basis and not as a class, consolidated, or representative action. You expressly waive your right to participate in a class action lawsuit or class-wide arbitration against LancstTrack. If this class action waiver is found to be unenforceable, the entirety of this arbitration provision shall be null and void.

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information.

LancstTrack reserves the right to modify or replace these Terms at any time at our sole discretion. If we make material changes to these Terms, we will notify you by posting the updated Terms on our website and updating the "Effective Date" at the top of this page. For material changes that significantly affect your rights or obligations, we will also provide notice via email to the address associated with your account at least thirty (30) days before the changes take effect.

Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Service and cancel your subscription before the changes take effect.

We encourage you to review these Terms periodically to stay informed about our terms and conditions. It is your responsibility to check this page for updates.

Entire Agreement. These Terms, together with our Privacy Policy and any other agreements or policies referenced herein, constitute the entire agreement between you and LancstTrack with respect to the Service and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written.

Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent.

Waiver. The failure of LancstTrack to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by LancstTrack.

Assignment. You may not assign or transfer these Terms or your rights hereunder, in whole or in part, without the prior written consent of LancstTrack. LancstTrack may assign these Terms without restriction. Subject to the foregoing, these Terms shall bind and inure to the benefit of the parties, their successors, and permitted assigns.

Force Majeure. LancstTrack shall not be liable for any failure or delay in performing its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, government actions, power failures, internet or telecommunications failures, or cyberattacks.

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us at: